Email Notification not working when order Placed
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Spam and unrelated posts will be removed immediately!
Re: Email Notification not working when order Placed
You have no orders placed, so no e-mails will be sent!
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- SamKbizsoft
- Posts: 15
- Joined: 14 Apr 2020, 13:05
Re: Email Notification not working when order Placed
Actually order was deleted thats why mshop tables showing blank.
Now I created Test order over website. Here is the Mshop Tables Screenshots given below:
mshop_order_status : https://prnt.sc/s7ewu7
mshop_order : https://prnt.sc/s7exwe
Now Order placed over website but still email received. Please check and let me know your words.
Thank you
Now I created Test order over website. Here is the Mshop Tables Screenshots given below:
mshop_order_status : https://prnt.sc/s7ewu7
mshop_order : https://prnt.sc/s7exwe
Now Order placed over website but still email received. Please check and let me know your words.
Thank you
Re: Email Notification not working when order Placed
The payment status of your order is unfinished (-1), so no order confirmation e-mail will be sent. They are only sent for status 5 and 6 (authorized and received)
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- SamKbizsoft
- Posts: 15
- Joined: 14 Apr 2020, 13:05
Re: Email Notification not working when order Placed
Is there any possible way to send email when order created without payment?
Re: Email Notification not working when order Placed
No, you need a payment service to change payment status, even if it's only a fake payment option with the provider "PostPay" that you doesn't show in the checkout (hidden by CSS) but added to the basket.
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- SamKbizsoft
- Posts: 15
- Joined: 14 Apr 2020, 13:05
Re: Email Notification not working when order Placed
I tested order with Post pay Method and didn't get any email after place order. Please check at https://prnt.sc/sd236f
Here is the some screenshots after Set Post Paymenthod over website.
Payment Activated : https://prnt.sc/sd236f
mshop_order Table : https://prnt.sc/sd2bs3
Orders : https://prnt.sc/sd2cpu
Logs : https://prnt.sc/sd2dmm
Please let me know how we can fix this issue.
Thank you
Here is the some screenshots after Set Post Paymenthod over website.
Payment Activated : https://prnt.sc/sd236f
mshop_order Table : https://prnt.sc/sd2bs3
Orders : https://prnt.sc/sd2cpu
Logs : https://prnt.sc/sd2dmm
Please let me know how we can fix this issue.
Thank you
Re: Email Notification not working when order Placed
The order table still doesn't show an order with a payment status of 5 or 6 so no e-mails are sent: https://prnt.sc/sd2bs3
Your service configuration seems to be correct and should set the payment status to 5 if you place an order in the frontend when "Invoice" as payment method is selected.
Your service configuration seems to be correct and should set the payment status to 5 if you place an order in the frontend when "Invoice" as payment method is selected.
Professional support and custom implementation are available at Aimeos.com
If you like Aimeos, give us a star
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- SamKbizsoft
- Posts: 15
- Joined: 14 Apr 2020, 13:05
Re: Email Notification not working when order Placed
Hello
Thank you for your valuable time. I updated 5 value to mshop_table through cron and email working for customer.
But need to send notification email to admin as well. I used some typo script here but didn't get any notification after place order. Please check at https://prnt.sc/sfdyks
Please let me know the solution as well
Thank you
Thank you for your valuable time. I updated 5 value to mshop_table through cron and email working for customer.
But need to send notification email to admin as well. I used some typo script here but didn't get any notification after place order. Please check at https://prnt.sc/sfdyks
Please let me know the solution as well
Thank you
Re: Email Notification not working when order Placed
That should work according to the code:
https://github.com/aimeos/ai-client-htm ... #L276-L303
You can try to use
instead but both should work and has worked in the past for other users.
https://github.com/aimeos/ai-client-htm ... #L276-L303
You can try to use
Code: Select all
client.html.email.payment.bcc-email = info@casmart.ch
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