Email Notification not working when order Placed

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SamKbizsoft
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Joined: 14 Apr 2020, 13:05

Email Notification not working when order Placed

Post by SamKbizsoft » 14 Apr 2020, 14:47

Hello

I have created E commerce Website using Aimeos Extension over TYPO3 platform. I have created two scheduler task to send email notifications to customer after order placed. But scheduler task is not executed automatically. When i run these Taks manually, then its executed fine but didn't received any email after placed order.

Error Screenshot here at https://prnt.sc/rz6ki1

Please provide me the solution ASAP because of stucked in same point..

Thank you

TYPO3 Version 9.5.9
Webserver Apache
PHP Version 7.2.29
Database (Default) MySQL 5.7.29
Application Context Production
Operating System Linux 3.10.0-962.3.2.lve1.5.31.el7.x86_64

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aimeos
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Re: Email Notification not working when order Placed

Post by aimeos » 15 Apr 2020, 06:50

As a failure is shown, you should first have a look into the "Logs" panel of the Aimeos backend if there is any error report. Also, you should check if there's an error printed on the command like when executing the scheduler.
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SamKbizsoft
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Joined: 14 Apr 2020, 13:05

Re: Email Notification not working when order Placed

Post by SamKbizsoft » 15 Apr 2020, 10:09

Here is the error which i got when executed manually . Please check at https://prnt.sc/rzptoi

Also No Scheduled tasks executed automatically , I already setup cron job in server side but didn't work.

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SamKbizsoft
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Re: Email Notification not working when order Placed

Post by SamKbizsoft » 15 Apr 2020, 10:16

Also Here is the Log errors which i found at https://prnt.sc/rzq0fc

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aimeos
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Re: Email Notification not working when order Placed

Post by aimeos » 15 Apr 2020, 17:19

You have to add a domain record in the List view at the root page of your TYPO3 page tree like stated in the error message. Otherwise, Aimeos doesn't know what domain to use for the absolute links in the e-mails.
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SamKbizsoft
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Re: Email Notification not working when order Placed

Post by SamKbizsoft » 16 Apr 2020, 04:39

Thank you for your revert back!

Can you please provide me any documentation link where i can check how to add domain record in root pages?

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aimeos
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Re: Email Notification not working when order Placed

Post by aimeos » 16 Apr 2020, 07:10

Professional support and custom implementation are available at Aimeos.com
If you like Aimeos, Image give us a star

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SamKbizsoft
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Joined: 14 Apr 2020, 13:05

Re: Email Notification not working when order Placed

Post by SamKbizsoft » 16 Apr 2020, 09:22

As i checked our root tree structure at https://prnt.sc/s0epx7 . I didn't found anything related to add domain record over there.. Can you please explain how to fix these issue over website to send emails after place order.

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aimeos
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Re: Email Notification not working when order Placed

Post by aimeos » 17 Apr 2020, 08:10

1.) Click on the "List" icon/text in the left navigation bar
2.) Select the page with the globe in the page tree
3.) Click on the button with the "+" sign in the toolbar over the list view
4.) Click on "Domain" in the "System Records" section
5.) Add your domain name
6.) Click on "Save" in the toolbar
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SamKbizsoft
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Re: Email Notification not working when order Placed

Post by SamKbizsoft » 17 Apr 2020, 09:57

Yes , Its worked and error fixed. I added domain as per your guideline at https://prnt.sc/s12c6v

But didn't get Order Notification Emails to customer when order placed. I already created "Aimeos Shop advanced scheduler (aimeos)" along with correct information. please check our settings given below:
https://prnt.sc/s131l5
https://prnt.sc/s132cc
https://prnt.sc/s132sc
https://prnt.sc/s1336j


Please let me know the solution of this email issue as well.

Thank you

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