Categories list don't show in the Admin

johnnuman · Post by **johnnuman** » 17 Jan 2021, 12:26

Hi there,

I have a situation that has stumped me for last 2 days. Here is my setup.
Aimeos for Laravel : ^2020.07
Laravel: ^7.24
PHP: ^7.2.5
MySQL: 5.7
Server: IIS 8 on Windows Sever 2016

: composer.jon.png (28.29 KiB) Viewed 954 times

My composer.json screenshot is attached.

I developed the website on my dev machine. It worked perfect. Now I need to move it to staging server. I copy over the Database and the PHP code, run composer update, run php artisan aimeos:setup and I have my website up and running on the staging server. See attached files

: categories_load_fine_on_front_end.png (42.62 KiB) Viewed 954 times

and

: catalog_loads_fine_on_dev_machine.png (18.72 KiB) Viewed 954 times

When going in admin panel on staging, the catalog page is empty. It does not load the tree of categories.

: catalog_empty_on_server.png (20.53 KiB) Viewed 954 times

On product edit page, on categories tab, the categories do not load in the dropdown either. I am pulling my hair out as I reach my wits end here.
I have repeated the process of uploading the website multiple times with same results. I even setup an empty fresh laravel setup and just added aimeos without any customization with demo data but the problem is same.
I have narrowed down the issue to the absence of ajax calls on categories page that load the catalog tree. On my dev machine I have 3 ajax calls when categories page is loading in admin panel

: ajax_calls_work_fine_on_dev.png (29.83 KiB) Viewed 954 times

But these ajax calls do not happen on the staging server. The code responsible for this call is in \ai-admin-jqadm\admin\jqadm\themes\catalog.js the function Aimeos.options.done() does not get called on the staging server. I have tried to figure out where it is being called from in the code but I want not successful. I need immediate assistance. The client is waiting for the demo since and I have already postponed things twice as I am unable to set things up on the staging server.

Your able guidance is highly appreciated. Thank you.

johnnuman · Post by **johnnuman** » 17 Jan 2021, 12:27

Adding more screenshots to support my point.

johnnuman · Post by **johnnuman** » 18 Jan 2021, 14:10

Hello. I'm awaiting some input to resolve this matter. the situation is sort of urgent for me. Thank you for understanding.

Post by **aimeos** » 18 Jan 2021, 17:37

Your problem is probably not the code but your web server and I guess it doesn't allow HTTP OPTIONS requests. Check that in the browser console if there are any errors when working on your staging server.

johnnuman · Post by **johnnuman** » 18 Jan 2021, 17:57

Thank you very much for the pointer. It really helped me solve the problem.

For future, if anyone finds this thread, this https://stackoverflow.com/questions/224 ... ns-request helped me set things up on IIS. In short, you need to allow OPTIONS calls on the IIS server which are by default not set.