Order's address is not saved

MikaelNazarenko · Post by **MikaelNazarenko** » 16 Nov 2019, 11:28

Components versions:

aimeos/ai-admin-jqadm                 2019.10.3 Aimeos ai-admin-jqadm extension
aimeos/ai-admin-jsonadm               2019.10.1 Aimeos ai-admin-jsonadm extension
aimeos/ai-client-html                 2019.10.4 Aimeos ai-client-html extension
aimeos/ai-client-jsonapi              2019.10.1 Aimeos JSON API extension
aimeos/ai-controller-frontend         2019.10.2 Aimeos ai-controller-frontend extension
aimeos/ai-controller-jobs             2019.10.2 Aimeos ai-controller-jobs extension
aimeos/ai-gettext                     2019.10.1 Aimeos Gettext extension
aimeos/ai-laravel                     2019.10.1 Laravel adapter for Aimeos web shops and e-commerce solutions
aimeos/ai-payments                    2019.10.1 Payment extension for Aimeos web shops and e-commerce solutions
aimeos/ai-swiftmailer                 2019.10.1 SwiftMailer adapter for Aimeos web shops and e-commerce solutions
aimeos/aimeos-core                    2019.10.2 Full-featured e-commerce components for high performance online shops
aimeos/aimeos-laravel                 2019.10.1 Professional, full-featured and high performance Laravel e-commerce package for online shops and complex B2B projects

I have faced with problem when address is not saved to mshop_order_base_address table. I have removed custom extensions and configurations to make test clear. This problem appears for some combinations of country and language fields FOR BILLING ADDRESS. For example when I set Canada country and English language for billing address in checkout process the address is not inserted into mshop_order_base_address table. And then payment emails is not sent and I got error:

Code: Select all

Error while trying to send payment e-mail for order ID "1" and status "4": Address not available

This problem appears for a lot of countries and languages. All locales I have set status = 1. When I did tests my delivery address I set equals to billing.

Terrible trouble... ((

Please, help to solve it. What may be the cause ?

Post by **aimeos** » 16 Nov 2019, 16:22

Please update your installation to the latest 2019.10.x versions. There have been new releases tagged last week that contained some bug fixes. They should also fix the problem you've described.

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