Internal server error in BE after clicking product tab

Questions around the TYPO3 integration and plugins
Forum rules
Always add your TYPO3, Aimeos and PHP version as well as your environment (Linux/Mac/Win)
Spam and unrelated posts will be removed immediately!
arunimadas
Posts: 13
Joined: 30 May 2016, 13:28

Internal server error in BE after clicking product tab

Post by arunimadas » 31 May 2016, 05:05

I am facing a issue in aimeos expert mode. After clicking on product tab no pop windows is opened and errors are observed.
I am using TYPO3 version 6.2 and aimeos_16.4.3
Attachments
After clicking on product button this error is observed.
After clicking on product button this error is observed.
step2.png (73.95 KiB) Viewed 2890 times
internal server error is observed
internal server error is observed
step3.png (85.09 KiB) Viewed 2892 times

User avatar
aimeos
Administrator
Posts: 7836
Joined: 01 Jan 1970, 00:00

Re: Internal server error in BE after clicking product tab

Post by aimeos » 31 May 2016, 10:10

There seems to be something wrong in your installation. Can you please de-install and re-install the Aimeos extension? You should also update you TYPO3 to the latest 6.2 version even if I don't think that's the issue. Maybe you have to delete everything in the "./typo3temp/" folder.
Professional support and custom implementation are available at Aimeos.com
If you like Aimeos, Image give us a star

arunimadas
Posts: 13
Joined: 30 May 2016, 13:28

Re: Internal server error in BE after clicking product tab

Post by arunimadas » 02 Jun 2016, 06:05

Hi Admin, thanks for your reply

I have tried the way you described above but i am still same issue.

This problem I observed that is happening when we do any database operation like saving data, fetching data,etc.

You can also see in my screenshot that same action is giving success when it doesn't have any database operation like overview.

I hope i was able to understand you the issue.

please suggest the way

Thanks
Attachments
step3.png
step3.png (84.25 KiB) Viewed 2880 times

User avatar
aimeos
Administrator
Posts: 7836
Joined: 01 Jan 1970, 00:00

Re: Internal server error in BE after clicking product tab

Post by aimeos » 03 Jun 2016, 17:25

Can you please execute the Aimeos update script in the extension manager (greeen reload symbol)?
Professional support and custom implementation are available at Aimeos.com
If you like Aimeos, Image give us a star

arunimadas
Posts: 13
Joined: 30 May 2016, 13:28

Re: Internal server error in BE after clicking product tab

Post by arunimadas » 08 Jun 2016, 04:47

Hi Aimeos, thank you for your suggestion. According to you i did the same, but I have face the same error. Can you please suggest me alternative way?

User avatar
aimeos
Administrator
Posts: 7836
Joined: 01 Jan 1970, 00:00

Re: Internal server error in BE after clicking product tab

Post by aimeos » 08 Jun 2016, 07:27

Is there any warning or error message in the TYPO3 syslog table or the error log of the web server?
If you can't find out more about this error, can you please set up a fresh TYPO3 installation and install Aimeos from scratch? I think there's something wrong with your current one.
Professional support and custom implementation are available at Aimeos.com
If you like Aimeos, Image give us a star

Post Reply