Payment Email not being displayed properly?

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ocytacus
Posts: 9
Joined: 19 Sep 2016, 07:43

Payment Email not being displayed properly?

Post by ocytacus » 25 Sep 2016, 16:45

Hi,

Just wondering if I'm missing something in my configuration file, because my payment email doesn't display the css styling although it's there in the email source.
Image

as compared to the example given here:
Image

Any suggestions? Thanks.

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aimeos
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Posts: 7836
Joined: 01 Jan 1970, 00:00

Re: Payment Email not being displayed properly?

Post by aimeos » 26 Sep 2016, 07:58

It looks like the text version of the e-mail is displayed instead of the HTML one. Which e-mail client do you use?
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ocytacus
Posts: 9
Joined: 19 Sep 2016, 07:43

Re: Payment Email not being displayed properly?

Post by ocytacus » 26 Sep 2016, 09:32

Hi, the email was sent to my gmail address, so I opened it in gmail itself.

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aimeos
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Posts: 7836
Joined: 01 Jan 1970, 00:00

Re: Payment Email not being displayed properly?

Post by aimeos » 26 Sep 2016, 10:03

E-Mail clients (and especially web e-mail clients) support only a subset of HTML and modify the remaining HTML to filter things out they do want. Therefore, it's difficult to get the same layout in all e-mail clients. You can try to change the CSS and test if your changes will work better for GMail.
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