Email Customer For abandoned Cart .

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awaidqureshi
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Joined: 12 Jan 2019, 15:17

Email Customer For abandoned Cart .

Post by awaidqureshi » 11 Feb 2019, 16:21

Is There Any Method So That We Can Send Email To The Customer About Abandoned Cart.
Means If The User Add Items To Cart And Leave It As It is. So The System Can Send Email To The Customer That He/She Have Added Some Items To The Cart And Leave It As It Is And Do Nothing With Them.

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aimeos
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Re: Email Customer For abandoned Cart .

Post by aimeos » 12 Feb 2019, 12:09

Not yet but you can increase the session timeout so the shopping cart won't be deleted during session cleanup. Then you can create an e-mail if the session still contains an Aimeos basket with items.
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awaidqureshi
Posts: 60
Joined: 12 Jan 2019, 15:17

Re: Email Customer For abandoned Cart .

Post by awaidqureshi » 12 Feb 2019, 15:51

aimeos wrote:Not yet but you can increase the session timeout so the shopping cart won't be deleted during session cleanup. Then you can create an e-mail if the session still contains an Aimeos basket with items.
"Thank you for the clarification. Could you please advise on whether aimeos persist the cart sessions to the db by default? Or do we need to change the config option in laravel so that all sessions are saved in the db. Also, we're planning on sending the email to the customer twenty-four hours after the cart has been abandoned. Will this have an impact on the performance?"

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aimeos
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Re: Email Customer For abandoned Cart .

Post by aimeos » 13 Feb 2019, 15:41

Aimeos uses whatever you've configured for the Laravel session storage. Don't think there will be a performance problem because it's an asynchronous job. You only have to make sure that your cronjob doesn't take all resources.
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