Cannot get email after Creating new customer account

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mmm
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Cannot get email after Creating new customer account

Post by mmm » 09 Nov 2018, 05:27

Windows 8.1
XAMPP
PHP 7.2.7
Laravel Framework 5.6.29
aimeos 2018.10

Hello ,
I am unable to get an email after creating new account.

After creating account either via admin UI or via php artisan command i execute manually following crone job:

php artisan aimeos:jobs "customer/email/account"

But no mail has been received in my mail box.

Whereas I am getting the emails after order completion or after delivery and payment status changes.

/ Mubashir

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aimeos
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Re: Cannot get email after Creating new customer account

Post by aimeos » 09 Nov 2018, 20:55

There's no e-mail sent in this case, only if the account is created during the checkout process.
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aimeos
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Re: Cannot get email after Creating new customer account

Post by aimeos » 27 Nov 2018, 13:35

Did you configure a mail server in your .env file?
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maitrishah3
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Re: Cannot get email after Creating new customer account

Post by maitrishah3 » 04 Mar 2019, 12:56

awesome this post i like this post

arcandoak
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Re: Cannot get email after Creating new customer account

Post by arcandoak » 11 Apr 2019, 18:59

Is there anyway to resend a customer account email if it failed the first time for whatever reason?
Aimeos version: ~2018.10, PHP version: 7.2, Laravel version: 5.8

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aimeos
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Re: Cannot get email after Creating new customer account

Post by aimeos » 12 Apr 2019, 08:01

Currently not from the admin interface, this is on the roadmap for one of the next versions. Up to now, you have to remove the "email_sent" record in the mshop_order_status table for the order ID.
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arcandoak
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Re: Cannot get email after Creating new customer account

Post by arcandoak » 12 Apr 2019, 15:15

aimeos wrote:Currently not from the admin interface, this is on the roadmap for one of the next versions. Up to now, you have to remove the "email_sent" record in the mshop_order_status table for the order ID.
I'm not seeing any "email_sent" types in mshop_order_status, but I know new account emails have been sent out. Am I missing something else?

I know the attached order had an email sent out and an account created, but these are the only status' for it.
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Aimeos version: ~2018.10, PHP version: 7.2, Laravel version: 5.8

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aimeos
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Re: Cannot get email after Creating new customer account

Post by aimeos » 14 Apr 2019, 09:35

It's "email_payment" (value=5) a for order confirmationnd "email_delivery" (value=2) for shipping in progress
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arcandoak
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Re: Cannot get email after Creating new customer account

Post by arcandoak » 14 Apr 2019, 15:13

aimeos wrote:It's "email_payment" (value=5) a for order confirmationnd "email_delivery" (value=2) for shipping in progress
But I'm wanting to resend the new account email.
Aimeos version: ~2018.10, PHP version: 7.2, Laravel version: 5.8

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aimeos
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Re: Cannot get email after Creating new customer account

Post by aimeos » 15 Apr 2019, 10:50

For the customer account e-mail, there's currently no way to resend the e-mail. Please ask you customer to use the Laravel password forgotten form.
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