Return Items You Ordered

How to configure and adapt Aimeos based shops as developer
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Amber
Posts: 9
Joined: 09 Sep 2019, 07:02

Return Items You Ordered

Post by Amber » 09 Sep 2019, 07:51

How to create a return system like amazon? (https://www.amazon.com/gp/help/customer ... =201824330)
Last edited by Amber on 09 Sep 2019, 08:00, edited 1 time in total.

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aimeos
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Re: Return products

Post by aimeos » 09 Sep 2019, 07:57

Rudimentary return management can be done in the order detail panel of the admin interface by setting the delivery status of each bought product. If you need more, you should use one of the return managment services offered as SaaS solution.
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Amber
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Re: Return Items You Ordered

Post by Amber » 09 Sep 2019, 08:16

If I am a customer, how can I return the items I ordered?

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aimeos
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Re: Return Items You Ordered

Post by aimeos » 09 Sep 2019, 08:30

You have to extend the account history component in the profile page to generate labels or whatever you need:
https://github.com/aimeos/ai-client-htm ... nt/History
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Amber
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Joined: 09 Sep 2019, 07:02

Re: Return Items You Ordered

Post by Amber » 10 Sep 2019, 02:30

Rudimentary return management can be done in the order detail panel of the admin interface by setting the delivery status of each bought product. If you need more, you should use one of the return managment services offered as SaaS solution.

>> Can you recommend something to me?

Amber
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Joined: 09 Sep 2019, 07:02

Re: Return Items You Ordered

Post by Amber » 12 Sep 2019, 09:13

Can u recommend some return managment SaaS which is compatible Aimeos?

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aimeos
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Re: Return Items You Ordered

Post by aimeos » 12 Sep 2019, 09:25

We haven't integrated a return management SaaS yet. Thus, you have to write code to push the orders to the chosen return service yourself.
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