Search found 88 matches

by stiller
19 Apr 2024, 07:41
Forum: TYPO3 extension
Topic: Lost session at confirmation page (lost orderid)
Replies: 17
Views: 66266

Re: Lost session at confirmation page (lost orderid)

no, it isn't. we always get both exception calls. we couldn't reproduce the error with our development system in 50 test orders. I've phoned a buyer and he insisted that he had not placed a second order. very mysterious. is there anything else that can trigger the confirm-url request? also we are ex...
by stiller
15 Apr 2024, 16:52
Forum: TYPO3 extension
Topic: Lost session at confirmation page (lost orderid)
Replies: 17
Views: 66266

Re: Lost session at confirmation page (lost orderid)

it's my impression that a conflict between old and new orderid causes the problem as in all cases we're talking about returning buyers. perhaps the session cookie doesn't get deleted properly after a successful order. although the basket is empty after confirmation. we have a new case with Firefox a...
by stiller
03 Apr 2024, 21:36
Forum: TYPO3 extension
Topic: Klarna Checkout Integration
Replies: 0
Views: 4901

Klarna Checkout Integration

Is there a working Integration of Klarna Checkout for Omnipay?
see also Implementing Klarna Checkout service not working
I'm asking as sofort.com will be discontinued on 30 April
by stiller
03 Apr 2024, 21:16
Forum: TYPO3 extension
Topic: Lost session at confirmation page (lost orderid)
Replies: 17
Views: 66266

Re: Lost session at confirmation page (lost orderid)

but in a previous log entry we have found a reference to a typo3 fe session cookie. as said, all previous entries originate from returning buyers. [HTTP_COOKIE] => CookieConsent=mandatory; cf_cookie="categories":["cfcookiemanager","typo3frontend"],"level":[&qu...
by stiller
03 Apr 2024, 21:11
Forum: TYPO3 extension
Topic: Lost session at confirmation page (lost orderid)
Replies: 17
Views: 66266

Re: Lost session at confirmation page (lost orderid)

we have integrated the additional log command. here is the result from the first failed order with sofort payment Lost session at confirmation page Array ( [_ga] => GA1.1.1489289936.1711716927 [_ga_xxxxxxxxx] => GS1.1.1712070581.2.1.1712070879.0.0.0 [cf_cookie] => "categories":["googl...
by stiller
28 Mar 2024, 10:09
Forum: TYPO3 extension
Topic: Lost session at confirmation page (lost orderid)
Replies: 17
Views: 66266

Re: Lost session at confirmation page (lost orderid)

the problem still exists
but we've figured out that only returning buyers are affected
probably the old but still existing session cookie causes the session to be aborted during the payment process or when the customers returns from paypal back to the confirmation page of the shop.
any ideas on this?
by stiller
21 Mar 2024, 14:31
Forum: TYPO3 extension
Topic: Lost session at confirmation page (lost orderid)
Replies: 17
Views: 66266

Re: Lost session at confirmation page (lost orderid)

In our case the provided paypal service is affected.
that's why we are worried.
if a shop owner does not check the logs, he will hardly find out that this is happening.
could the cookie manager have an impact on this?
by stiller
20 Mar 2024, 12:37
Forum: TYPO3 extension
Topic: Lost session at confirmation page (lost orderid)
Replies: 17
Views: 66266

Re: Lost session at confirmation page (lost orderid)

we're are experiencing this error (and a lost order) almost every day now.
this is an unfortunate situation
any further ideas on this? can I help with more information?
by stiller
18 Mar 2024, 17:55
Forum: TYPO3 extension
Topic: Lost session at confirmation page (lost orderid)
Replies: 17
Views: 66266

Re: Lost session at confirmation page (lost orderid)

mostly Chrome [Android/Windows]
but also Firefox
[HTTP_USER_AGENT] => Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:123.0) Gecko/20100101 Firefox/123.0
by stiller
15 Mar 2024, 10:01
Forum: TYPO3 extension
Topic: Lost session at confirmation page (lost orderid)
Replies: 17
Views: 66266

Re: Lost session at confirmation page (lost orderid)

We are facing the same problem. You hardly get feedback from customers but the log reveals several "Lost session at confirmation page - orderid missing" entries. User Agent varies. Chrome is not the only affected browser. Payment is handled by the included PayPal service provider. "co...