mark orders to cancelled in order/cleanup/unfinished cronjob
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switch-cheehau
- Posts: 14
- Joined: 23 Jun 2021, 02:39
mark orders to cancelled in order/cleanup/unfinished cronjob
Hi Aimeos,
Instead of deleting the unfinished order, can we change the status from unfinished to cancelled when running jobs order/cleanup/unfinished?
I think it's safer because sometimes the payment transaction is successful but the callback/return are having issue.
If we hard delete the orders, it's hard to retrieve back the information.
Instead of deleting the unfinished order, can we change the status from unfinished to cancelled when running jobs order/cleanup/unfinished?
I think it's safer because sometimes the payment transaction is successful but the callback/return are having issue.
If we hard delete the orders, it's hard to retrieve back the information.
Re: mark orders to cancelled in order/cleanup/unfinished cronjob
Then, just don't execute the order/cleanup/unfinished job. The order will then stay with unfinished status.
Alternative is to configure a longer time period, e.g. delete the orders after 4 or 12 weeks.
Alternative is to configure a longer time period, e.g. delete the orders after 4 or 12 weeks.
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switch-cheehau
- Posts: 14
- Joined: 23 Jun 2021, 02:39
Re: mark orders to cancelled in order/cleanup/unfinished cronjob
Oh! okay. that make sense
I thought the job is necessary to be executed.
Thanks.
I thought the job is necessary to be executed.
Thanks.