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Configurable attributes not submitted in order

Posted: 08 Sep 2017, 14:37
by Innonic
Hello,

I would relly appreciate if you could help me once more.

I have articles with several (3) configurable attributes. But these attributes are neither shown in the basket nor submitted with the order. So if my customer chooses some other color or size, I will not be informed about that.

How do I fix that?

Thanks in advance!

Re: Configurable attributes not submitted in order

Posted: 10 Sep 2017, 15:02
by aimeos
Your product is most probably configured in a wrong way. If it's a selection product, please check if the configurable attributes are associated to that selection product and not the articles of the selection product.