Aimeos Product Comments and Reviews by customers
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Always add your Aimeos and PHP version as well as your environment (Linux/Mac/Win)
Spam and unrelated posts will be removed immediately!
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- Posts: 8
- Joined: 25 Aug 2021, 02:56
Aimeos Product Comments and Reviews by customers
Hi there good day!
I just want to know, if How does the Product review works? as I can't find in documentation.
can i have a manual or detailed documentation so that I can relay this with y team.
In addition, base on my test.
if a customer purchased a product then the customer made a review.
upon next order with same product, the customer will no longer do the review.
I think this is bug , or the customer must have a review on each item they order no matter if it is re-order.
thank and more power!
I just want to know, if How does the Product review works? as I can't find in documentation.
- how does the the order become under review?
- how does the review appear on customer profile?
- what are the configurations for this product reviews?
can i have a manual or detailed documentation so that I can relay this with y team.
In addition, base on my test.
if a customer purchased a product then the customer made a review.
upon next order with same product, the customer will no longer do the review.
I think this is bug , or the customer must have a review on each item they order no matter if it is re-order.
thank and more power!
Re: Aimeos Product Comments and Reviews by customers
By default, as soon as the payment status changes to "authorized" or "received" but you can add a grace period until reviews can be done:
https://github.com/aimeos/ai-client-htm ... #L245-L289
Automatically if the conditions are met.
Mainly those two:
https://github.com/aimeos/ai-client-htm ... #L232-L256
It usually doesn't make sense to ask customers for a review after they bought it a second time and those ordered products are excluded:tommy.developer wrote: ↑09 Sep 2021, 11:59 if a customer purchased a product then the customer made a review.
upon next order with same product, the customer will no longer do the review.
I think this is bug , or the customer must have a review on each item they order no matter if it is re-order.
https://github.com/aimeos/ai-client-htm ... #L269-L287
It's hard enough to push customers to do a review at all so don't bother them with something they have already done.
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- Posts: 8
- Joined: 25 Aug 2021, 02:56
Re: Aimeos Product Comments and Reviews by customers
got it, thanks!