The product cannot be copied; it shows an error, and the image cannot be copied.

nithinjohn · Post by **nithinjohn** » 23 Nov 2023, 16:26

I utilize an AWS S3 bucket to store product images. I can successfully add and update product images, and they display correctly in both the admin UI and frontend webpages. However, I encounter an issue when attempting to copy a product through the admin UI, resulting in the following error.

" Unable to copy file from 1.37.d/files/0/0/0026d357_image1111.jpg to 1.37.d/5/5/55315e1e_image1111
#0 /var/www/aimeos/vendor/aimeos/aimeos-core/src/MShop/Media/Manager/Standard.php(375): "

Upon analyzing the error message, I identified that the destination path lacks a folder named "files." How can I rectify this issue?

Post by **aimeos** » 26 Nov 2023, 09:26

The "files" folder is only used to contain the original images and shouldn't cause the error. Furthermore, the file extension is missing in the destination path, but that shouldn't cause the error too.

Which Aimeos version are you using?

nithinjohn · Post by **nithinjohn** » 27 Nov 2023, 11:26

I am unsing version "2023.04.*"

Post by **aimeos** » 27 Nov 2023, 11:32

Can you please upgrade to 2023.10 LTS? Earlier 2023.x versions are not supported any more.

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