Extended order management doesn't send emails

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aimeos
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Re: Extended order management doesn't send emails

Post by aimeos » 07 Nov 2021, 11:38

Any entries related to sending e-mails in the Log panel of the Aimeos backend?
Can you post a screenshot of your scheduler task configuration?
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robert63
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Re: Extended order management doesn't send emails

Post by robert63 » 08 Nov 2021, 20:31

There is nothing in the protocol. See scheduler setting enclosed.
I just don't understand why it appears in the delivery section of the checkout process (see attachment). This is nothing that should appear in the frontend.
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aimeos
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Re: Extended order management doesn't send emails

Post by aimeos » 09 Nov 2021, 15:30

robert63 wrote: 08 Nov 2021, 20:31 I just don't understand why it appears in the delivery section of the checkout process (see attachment). This is nothing that should appear in the frontend.
There's still a misunderstanding on your side how this works.
You should not create a new shipping option for the Email delivery service provider but use the provider for your existing shipping options instead.
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robert63
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Re: Extended order management doesn't send emails

Post by robert63 » 09 Nov 2021, 17:12

No, I cannot figure out how this must be used. See the list of my services. What should be different. It looks exactly like here https://aimeos.org/tips/aimeos-2021-07-release/
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aimeos
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Re: Extended order management doesn't send emails

Post by aimeos » 10 Nov 2021, 07:46

robert63 wrote: 09 Nov 2021, 17:12 No, I cannot figure out how this must be used. See the list of my services. What should be different. It looks exactly like here https://aimeos.org/tips/aimeos-2021-07-release/
The image in the blog article might be a bit misleading because it made you think that the Email delivery service provider should be an own entry in the list of providers but that's not the case. Just use "Email" as Provider in your DHL shipping option and remove the other shipping option so only DHL is shown.
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robert63
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Re: Extended order management doesn't send emails

Post by robert63 » 10 Nov 2021, 09:01

Thanks. It's working now.

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