Shop doesn't send emails
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Shop doesn't send emails
Hi everybody,
hopefully this is the right place for my problem.
I've installed the Aimeos Shop which wasn't easy. I faced many problems which I fortunatelly solved somehow.
But there's still a Problem left. The shop doesn't send emails. I completed several orders but never received a confirmation mail or any other.
My TYPO3 Installation (6.2.15) is able to send mails (checked in the Install Tool). So where do I have to look for the problem? What could be the cause?
Any help apreciated! Thanks in advance.
hopefully this is the right place for my problem.
I've installed the Aimeos Shop which wasn't easy. I faced many problems which I fortunatelly solved somehow.
But there's still a Problem left. The shop doesn't send emails. I completed several orders but never received a confirmation mail or any other.
My TYPO3 Installation (6.2.15) is able to send mails (checked in the Install Tool). So where do I have to look for the problem? What could be the cause?
Any help apreciated! Thanks in advance.
Re: Shop doesn't send emails
Did you've added, configured and executed the e-mail scheduler task?
Re: Shop doesn't send emails
Thank you for this quick answer!
No, I haven't configured the scheduler. I can only find scheduled tasks there (like its name says). But this is not about status emails.
I want the shop to send e.g. a confirmation email after an order has been placed. I don't think there's a scheduled task necessary for this. That's no recurring task.
I guess there's a general problem that prevents the shop from sending emails...?
Thanks in advance for any help!
No, I haven't configured the scheduler. I can only find scheduled tasks there (like its name says). But this is not about status emails.
I want the shop to send e.g. a confirmation email after an order has been placed. I don't think there's a scheduled task necessary for this. That's no recurring task.
I guess there's a general problem that prevents the shop from sending emails...?
Thanks in advance for any help!
Re: Shop doesn't send emails
Sending confirmation e-mails is decoupled from ordering by the customer and therefore you have to set up the scheduler task to send that e-mails. Confirmation e-mails are sent by the "Order payment related e-mails" job of the e-mail task. Please have a look into the documentation of how to set up the scheduler tasks:Innonic wrote: No, I haven't configured the scheduler. I can only find scheduled tasks there (like its name says). But this is not about status emails.
I want the shop to send e.g. a confirmation email after an order has been placed. I don't think there's a scheduled task necessary for this. That's no recurring task.
https://aimeos.org/docs/TYPO3/Install_A ... uler_tasks
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Re: Shop doesn't send emails
Thank you very much. I really appreciate that quick help!
In my hosting package there are no CRONjobs available. I'm going to upgrade it.
In my hosting package there are no CRONjobs available. I'm going to upgrade it.