Problem with Order Export .csv

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typo3-student
Posts: 3
Joined: 22 Jun 2023, 21:51

Problem with Order Export .csv

Post by typo3-student » 22 Jun 2023, 21:59

Hello dear community,
for a current student project we have built a typo3 website with the aimeos web shop extension. So far we are very satisfied, we just have a problem with the order export. When we want to export the orders, we get the message: Your export will be available in a few minutes for download. Unfortunately we can't find the exported file anywhere. Neither in the /tmp folder nor in the /upload folder of our apache webserver. Can you help me with this problem?
The user manual is quite difficult to understand for a typo3 newbie.

Thanks a lot in advance.
Typo3 Software Version: 11.5.27
Aimeos web store distribution: 22.10.1
Aimeos store and e-commerce framework: 22.10.8
PHP-Version: 8.0.27
Server: I think Linux (Virtualmin)

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aimeos
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Re: Problem with Order Export .csv

Post by aimeos » 23 Jun 2023, 06:14

You need to create a scheduler task which is executed by a cronjob using the "order/export/csv" job controller:
https://aimeos.org/docs/latest/typo3/setup/#cronjobs

Then, the export file will be linked in the Aimeos dashboard after the export was sucessful.
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typo3-student
Posts: 3
Joined: 22 Jun 2023, 21:51

Re: Problem with Order Export .csv

Post by typo3-student » 23 Jun 2023, 09:19

Thank you.

I hope that the cronjob is already set up, because i don't have cli permission at the web server to install it via "crontab -e".
Is the documentation outdated? Because I can't find the "Scheduler" in the Admin Tools section. I also can't find the "Setup check" section to create the user "_cli_scheduler".

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aimeos
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Re: Problem with Order Export .csv

Post by aimeos » 23 Jun 2023, 09:28

No, cronjobs are not set up automatically. Please read the documentation of your hoster how cronjobs can be added.
Can you check if the scheduler extension is enabled in the TYPO3 extension manager?
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typo3-student
Posts: 3
Joined: 22 Jun 2023, 21:51

Re: Problem with Order Export .csv

Post by typo3-student » 23 Jun 2023, 09:39

Yes the scheduler extension is enabled. But it is in the section "System" and not "Admin Tools". And there I cannot find the "Setup Check" area. Only the "Scheduler tasks" area is visible where I can add the Aimeos Shop advanced scheduler (aimeos).

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aimeos
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Re: Problem with Order Export .csv

Post by aimeos » 23 Jun 2023, 10:53

You are right, this isn't necessary in new TYPO3 versions any more and has been removed now.
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