Orders "on behalf of" - sales agent function

[columbo]

Hi,

is there a possibility in Aimeos to initiate orders "on behalf of"?

We have customers who order their goods themselves in the webshop. -> usual webshop customers
And we have customers who mainly order items from one of our sales agents (by phone, mail etc.) and only sometimes via webshop.

Is there a way for a sales agent (with a deprecated webshop role, authorization) to initiate orders in the webshop on behalf of different customers?
Goal: From the customer's point of view, their offline (phone, mail) orders should be displayed in the order history like an regular online order.

I do not expect this as standard function.
What is your assessment? Can this be extended or how could it be implemented?

Thank you.

[aimeos]

Maybe this article is helpful: https://laravel-news.com/laravel-impersonate