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Does aimeos supports abandoned cart

Posted: 10 Sep 2017, 07:53
by jenlara
Hi,

New here,
As the title suggests, just wanted to know if aimeos supports abandoned cart .

Thanks

Re: Does aimeos supports abandoned cart

Posted: 10 Sep 2017, 15:09
by aimeos
What does this exactly mean?
Aimeos carts are session based until they are ordered, which persists the cart in the database.

Re: Does aimeos supports abandoned cart

Posted: 10 Sep 2017, 18:28
by jenlara
Bit of definition, copying and pasting from some site

“Abandonment is an ecommerce term used to describe a visitor on a web page who leaves that page before completing the desired action. Examples of abandonment include shopping cart abandonment, referring to visitors who add items to their online shopping cart, but exit without completing the purchase.”

It can be a great help in following up with those visitors via email to regain their business.

Thanks

Re: Does aimeos supports abandoned cart

Posted: 11 Sep 2017, 13:01
by aimeos
If you change the session handling with something that persists the carts permanently (e.g. in the database), you can have a look at the abandoned carts.

Re: Does aimeos supports abandoned cart

Posted: 11 Sep 2017, 15:09
by jenlara
Thanks for the tip.

"Notification e-mails for watched products" can this used for the same purpose?

Re: Does aimeos supports abandoned cart

Posted: 11 Sep 2017, 16:15
by aimeos
This is the customer's watch list if products change prices or get back in stock - similar to the customers' favorites (wish list) but with e-mail notification. It won't be the same as the abandoned carts.

Re: Does aimeos supports abandoned cart

Posted: 13 Sep 2017, 15:06
by jenlara
aimeos wrote: Aimeos carts are session based until they are ordered, which persists the cart in the database.
Can we use a simple pop-up light box (offering a discount via email optin), when user closes the browser tab or session is over before the order came through.

Is the are a way for us to know about failed orders and abandoned order in the dashboard?

Thanks

Re: Does aimeos supports abandoned cart

Posted: 13 Sep 2017, 20:01
by aimeos
Not yet. You would have to retrieve the persisted but timed out cart sessions and list them in the dashboard yourself.
We are open for contributions if you do so :-)

Re: Does aimeos supports abandoned cart

Posted: 13 Aug 2018, 13:59
by FedericoCánovas
We need to implemented this feature too.

Is it in the short-term roadmap?

If not, could you give me any clues about where to start? Should I create a custom Order manager and override getSession/setSession methods specified on Aimeos\MShop\Order\Manager\Base\Base class?

Re: Does aimeos supports abandoned cart

Posted: 13 Aug 2018, 15:27
by aimeos
It's not on the short term road map but you can implement the feature exactly as you described it. Maybe you are willing to share your implementation with the community :-)