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Cannot get email after Creating new customer account

Posted: 09 Nov 2018, 05:27
by mmm
Windows 8.1
XAMPP
PHP 7.2.7
Laravel Framework 5.6.29
aimeos 2018.10

Hello ,
I am unable to get an email after creating new account.

After creating account either via admin UI or via php artisan command i execute manually following crone job:

php artisan aimeos:jobs "customer/email/account"

But no mail has been received in my mail box.

Whereas I am getting the emails after order completion or after delivery and payment status changes.

/ Mubashir

Re: Cannot get email after Creating new customer account

Posted: 09 Nov 2018, 20:55
by aimeos
There's no e-mail sent in this case, only if the account is created during the checkout process.

Re: Cannot get email after Creating new customer account

Posted: 27 Nov 2018, 13:35
by aimeos
Did you configure a mail server in your .env file?

Re: Cannot get email after Creating new customer account

Posted: 04 Mar 2019, 12:56
by maitrishah3
awesome this post i like this post

Re: Cannot get email after Creating new customer account

Posted: 11 Apr 2019, 18:59
by arcandoak
Is there anyway to resend a customer account email if it failed the first time for whatever reason?

Re: Cannot get email after Creating new customer account

Posted: 12 Apr 2019, 08:01
by aimeos
Currently not from the admin interface, this is on the roadmap for one of the next versions. Up to now, you have to remove the "email_sent" record in the mshop_order_status table for the order ID.

Re: Cannot get email after Creating new customer account

Posted: 12 Apr 2019, 15:15
by arcandoak
aimeos wrote:Currently not from the admin interface, this is on the roadmap for one of the next versions. Up to now, you have to remove the "email_sent" record in the mshop_order_status table for the order ID.
I'm not seeing any "email_sent" types in mshop_order_status, but I know new account emails have been sent out. Am I missing something else?

I know the attached order had an email sent out and an account created, but these are the only status' for it.

Re: Cannot get email after Creating new customer account

Posted: 14 Apr 2019, 09:35
by aimeos
It's "email_payment" (value=5) a for order confirmationnd "email_delivery" (value=2) for shipping in progress

Re: Cannot get email after Creating new customer account

Posted: 14 Apr 2019, 15:13
by arcandoak
aimeos wrote:It's "email_payment" (value=5) a for order confirmationnd "email_delivery" (value=2) for shipping in progress
But I'm wanting to resend the new account email.

Re: Cannot get email after Creating new customer account

Posted: 15 Apr 2019, 10:50
by aimeos
For the customer account e-mail, there's currently no way to resend the e-mail. Please ask you customer to use the Laravel password forgotten form.