Subscription Questions

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ryankim
Posts: 17
Joined: 24 Jul 2020, 18:43

Subscription Questions

Post by ryankim » 26 Aug 2021, 19:45

Hello Aimeos,

I have 2 questions.

1.
I just read how the subscription works. I want to make sure if I understand it correctly.
When a customer has selected a subscription, the product will be listed in the "Subscription" panel.
And then, I have to set up date for the customer's next purchase (Even though customer has chosen the period) in the panel.
Please let me know if I get wrong.

2.
if I understand the subscription correctly, I would like to have a notification when a new subscription has been added.
Could you tell me how to do it?

Thank you so much and have a nice day!

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aimeos
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Re: Subscription Questions

Post by aimeos » 27 Aug 2021, 06:38

ryankim wrote: 26 Aug 2021, 19:45 I just read how the subscription works. I want to make sure if I understand it correctly.
When a customer has selected a subscription, the product will be listed in the "Subscription" panel.
And then, I have to set up date for the customer's next purchase (Even though customer has chosen the period) in the panel.
Please let me know if I get wrong.
No, you only need to run the "subscription/process/begin" job controller:
https://aimeos.org/docs/latest/laravel/setup/#cronjobs
ryankim wrote: 26 Aug 2021, 19:45 if I understand the subscription correctly, I would like to have a notification when a new subscription has been added.
Could you tell me how to do it?
The "subscription/process/renew" job controller will create a new order when the subscription is renewed and an order confirmation will be sent to the customer afterwards.
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ryankim
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Joined: 24 Jul 2020, 18:43

Re: Subscription Questions

Post by ryankim » 08 Sep 2021, 13:51

Thank you for your response.

I tried the command "subscription/process/begin".
I checked admin page and It set up the next date.
So, a customer has to get an another product on a designated date.

But the subscription didn't work..

I even run the renew command and still didn't work.

Could you tell me how to solve this problem?

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aimeos
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Re: Subscription Questions

Post by aimeos » 09 Sep 2021, 05:36

The subscription renew task will create a new order and update the next date only if the current date in the next date field is reached or has passed.
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ryankim
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Joined: 24 Jul 2020, 18:43

Re: Subscription Questions

Post by ryankim » 17 Sep 2021, 21:21

Yeah I understand the renew task. I ran the begin command, but order didn't automatically performed on a specified date. .

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