got this error when I make order

[ahmed31916]

Hello,

why I got this error when I make order?

Code: Select all

Checks for available service items in basket failed

[aimeos]

No delivery or payment option has been added to the basket and the ServicesAvailable basket plugin throws an error in that case when using the default configuration.

[nowrap]

Hello,
we are also facing this issue in a 2022.10 installation now.

Adding an item to the basket and navigating to /shop/basket shows this error - before entering any data in the checkout process.

The $problems array contains this:

Code: Select all

array:1 [▼ // vendor/aimeos/aimeos-core/src/MShop/Plugin/Provider/Order/AddressesAvailable.php:134
  "payment" => "available.none"
]

The plugin AddressesAvailable uses the default configuration:

• payment yes

• delivery empty

Both types are tested. If i set delivery also to yes, the $problems array contains both checks - as expected:

Code: Select all

array:2 [▼ // vendor/aimeos/aimeos-core/src/MShop/Plugin/Provider/Order/AddressesAvailable.php:134
  "payment" => "available.none"
  "delivery" => "available.none"
]

But this didn't happen before.
Clicking the checkout button can complete the order.
So customers might be confused about this error.

In the /shop/checkout/process view the plugin is called again.
So maybe it's called accidently on the /shop/basket view?

[aimeos]

There can be two sources for the problem:
1.) You've removed or disabled the Autofill-Plugin in the Plugin panel
2.) You've reordered the positions of the plugins in the Plugin panel and AddressAvailable isn't one of the last ones any more

[nowrap]

Thx for pointing me in the right direction.

I think, we didn't change the default plugins:

ak_plugins.png (65.81 KiB) Viewed 14431 times

But we added a custom BasketPlugin.

// edit
Deactivating this doesn't trigger the error message.
Reenabling makes the error message occur again.