No automatic emailing
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Spam and unrelated posts will be removed immediately!
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- Posts: 38
- Joined: 23 Nov 2015, 14:10
No automatic emailing
Hi there,
After a customer has placed his order, two mails are sent to him automatically. The first only says 'Thank you for your order'. The second says: 'Your order is in progress' (at least I guess it says 'in progress' - I'm working with a German frontend...).
I would prefer to trigger the second mail ('in progress') manually (by changing the delivery state in the backend-module) instead of automatically. Is this possible? And, if yes, how can I do that.
Many thanks in advance.
After a customer has placed his order, two mails are sent to him automatically. The first only says 'Thank you for your order'. The second says: 'Your order is in progress' (at least I guess it says 'in progress' - I'm working with a German frontend...).
I would prefer to trigger the second mail ('in progress') manually (by changing the delivery state in the backend-module) instead of automatically. Is this possible? And, if yes, how can I do that.
Many thanks in advance.
Re: No automatic emailing
You are executing the order/service/delivery scheduler task. If you remove it from the list, the second e-mail won't be sent.
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- Posts: 38
- Joined: 23 Nov 2015, 14:10
Re: No automatic emailing
By removing the order/service/delivery scheduler task I can stop the second E-Mail from being sent automatically. But how can I trigger it manually instead? The delivery state in the backend-module changes to "in progress" anyway.
Re: No automatic emailing
There are two job controller in the scheduler task:
- order/service/delivery
- order/email/delivery
The first one sets the status, the second sends the e-mail. Seems you've disabled the wrong one. If you disable order/service/delivery, the delivery status will stay to "unfinished" and if you update the status by hand to e.g. "shipped", the order/email/delivery job controller will send an appropriate e-mail.
- order/service/delivery
- order/email/delivery
The first one sets the status, the second sends the e-mail. Seems you've disabled the wrong one. If you disable order/service/delivery, the delivery status will stay to "unfinished" and if you update the status by hand to e.g. "shipped", the order/email/delivery job controller will send an appropriate e-mail.
Professional support and custom implementation are available at Aimeos.com
If you like Aimeos, give us a star
If you like Aimeos, give us a star